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Loss Indicators

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Originally I'd planned to write about facilitation but then I learned our team will be experiencing a 30 percent staff reduction.

And instead of going out of town, I'll be sticking around, helping management with planning and execution of the reduction. Here are my thoughts ...

In any business, there are cycles. In our particular department, we are chartered to provide services and products to internal customers who provide services/products to the external customers that pay our bills.

In our case, our staff reduction is really a leading indicator of what may be coming down the road. Several factors leading to the current overhead reduction include:

•    Inability to capture key business pursuits (in management speak, the must-win proposals turned out to be losers)
•    Too much reliance on traditional customer base--which is getting poorer each year
•    Lack of will to follow through
•    Conflicting leadership initiatives

What's happening within your work environment? Are you still experiencing these kinds of staff reductions?

Be sure to read my next post and I will explain what I mean by conflicting leadership initiatives.

Skills Transition

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In these tough times, it has been necessary for some workers to make a career shift in order to find work. The hard part can often be learning a new skill set in order to make that move.

Project management is overall a growing field and one of the first programs offered to the nearly 7,000  workers put out of work in Wilmington, Ohio, USA by DHL layoffs announced last year. The transition centers provided for the layoffs weren't offering the training needed for the skills necessary to find employment. So Xavier University worked to make programs available to those let go employees who are seeking additional training and development.

You can read the full press release here. And be sure to checkout PMI's new hub Project Management and the Economy for more news and resources.

The Search Is On

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For project managers out of work or just looking to change gigs, the recession and job cutbacks have made the competition tough. John Thorpe, managing director of Arras People, a project management recruiting firm in London, England, offers some tips for landing your dream job.

1. Focus on you, not your projects. Many people make the mistake of ticking off all their successful projects rather than talking about how they contributed to that success. "People are interested in what you did," he says. "You could have been serving coffee on that project. But if you made the difference in a project's outcome, be loud and proud about it."

2. Experience trumps training. Hiring managers are most interested in a proven track record. Mr. Thorpe suggests you put project experience front and center.

3. Market yourself. Your résumé is your sales literature and you have to sell your experience and education in a way that speaks to the person doing the hiring. "A generic CV is not going give you the best chance, particularly in this economy when hiring is tighter and roles are much more specific," Mr. Thorpe says. He suggests tweaking your résumé for each job, emphasizing your experience in a way that specifically relates to the position you are applying for.

4. Keep it short and sweet. Recruiters have hundreds of résumés to sort through. If yours is 17 pages long, they're likely to pass it by. "You have to grab their attention in the first half of the page or you are not going to make the cut," he says.

5. Consider contract work. Many companies are opting for temporary employees to fill gaps in staff without making a long-term commitment. For those with the right skills, contract gigs can garner decent wages and help you get your foot in the door.

6. Go to networking events. A lot of jobs never even get advertised, so it pays to network. It's a time-consuming but necessary part of the search, he says. "Finding a job is a job. You need to work hard at it and commit yourself full time."

Want to know where the hotspots are even in a down market? We've got it covered PMI's Career Track in the May issue of PM Network. We will also have stories on making time for training and moving up the career ladder.

And in the 10 April issue of Community Post, PMI members can check out an article on how to highlight your credential when you are jobhunting.

In Search of Long-Term Value

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I am writing after having just finished conducting a seminar in Bahrain and am preparing to fly back to London tomorrow morning.

For the third year in a row, CIOs identified project alignment with the strategy as the number one management priority in a CIO magazine survey. And for the first time, CEOs rated "meeting other strategic objectives (e.g., reputation of your business, entering a new market, securing access to natural resources)" as more important than "maximizing financial or shareholder return" or "meeting or exceeding a specific financial return" (e.g., return on invested capital).

In most organizations, business heads select the majority of projects. Those projects are then submitted as part of an annual budget allocation process, with the selection often based on these functional managers' needs, not as a response to an aligned strategy.

Often these initial proposals have to be cut back when budgets are reduced. And because the current organizational focus is on short-term results, the projects that are cut are mostly those that would produce long-term results. But the recent economic downturn has brought into light the failure of the short-term financial profit approach and the need to look for longer-term sustainable value. Recent surveys show the interests of top management are shifting; increasing competitive advantage and the ability to adapt to change have become foremost in their priorities.

The key to delivering this value is in the development of an integrated portfolio-program-project approach supported by a sound governance system. Typically, executive stakeholders agree on the strategic objectives that will produce competitive advantage. At the program level, they are translated into business benefits. Project deliverables are then defined to produce new capabilities that will enable the realization of these benefits.

As project results are measured and benefits are assessed, the program and the strategy are modified to adapt to changing circumstances. This, in turn, gives the organization the necessary agility to stay competitive in a challenging environment and to realize value consistently.

Managing Through Layoffs

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The bad news keeps pouring in when it comes to job markets around the globe. In Israel, nearly 20,000 people lost their jobs in January. In Ireland, that number neared 37,000. And in the United States, it was a staggering 600,000.     
   While such details are simultaneously horrifying and fascinating, it raises a question: Who is taking on all the work these layoffs have left behind?
   In a recent article, Cynthia K. West, Ph.D., vice president of Project Insight, highlighted several factors that organizations, resource managers and project managers must face when job losses occur. They include:

•    Replacing resources on existing process
•    The loss of best practices, business practices and other knowledge
•    Assessing project priorities
   She goes on to say:

"The most immediate challenge that arises is the replacement of resources on existing projects. More often than not, projects in process still need to be completed on schedule--and within budget. The questions that must be answered are: Do the remaining resources on the team have the skill sets to complete the work? Can we transition these tasks without getting behind schedule? Does the organization have an effective way to look into the resource pool and know what skill sets the team members have?"
    So what is the solution?
    Ms. West makes several suggestions for managing these problems, for example she suggest organizations should put together a resource pool together to keep track of employee skillsets, while at the same time creating a knowledgebase that all employees can access and benefit from. It should include best practice documents, lessons learned, etc.
She also says it's important to ask the question, "Does this project help the organization reduce cost?" And then prioritize.  
     But what do you think? According to a recent poll here on Voices, more than half of our readers organizations' have experienced layoffs thanks to this global economic crisis. How is your organization dealing with  the mounting workloads--and making sure you don't lose any critical knowledge?

Project Management to the Rescue

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London, England-based project management recruitment organization Arras People recently revealed the results of its fourth annual survey of the UK-project management market. A big portion of the survey was focused on the current economic situation. And the news is good and bad.
    The recession, as to be expected, is taking a toll:
•    47% of contractors said the number of available contracts decreased in 2008.
•    38% of respondents expect hard times or contraction over the next year, and 27% expect the market to remain neutral. Only 6.5% expect the market to be buoyant.
•    Last year 37% of respondents said they expected an increase in rates, but only 22% achieved an increase.  
    Yet 84 percent of the 1,200 people surveyed said they believe project managers are going to help the United Kingdom out of tough times.
    As one respondent said, "An unprecedented crisis will require an unprecedented amount of well managed change to overcome it."

Come Out of Hibernation ...

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Even in these tough economic times, it's important to remember that organizations can still improve. Not everything has to be about cutbacks and budgets. (I mean, some things do, but not everything.)
    I came across this great whitepaper by @task called Driving High-Performance Projects Despite Shrinking Budgets: Three Keys to Increasing Productivity and Reducing Costs Across the Enterprise. It seems to sum things up pretty well:
    "There are many corporations getting ready for hibernation. They've already resigned themselves to crawl into a cave and wait things out. Organizations may need to reevaluate the way they do business in today's market, but there's no need to hide and let potential profits evaporate like the snow in spring. ... Project managers challenged by shrinking budgets can still drive high-performance projects."
    The whitepaper gives three keys for increasing productivity and reducing costs across the organization:

1. Make sure your organization has access to accurate information.
2. Focus on bottom-line activities.
3. Make the organization's vision accessible to everyone.
   
What do you think? Is your organization hibernating or rising to the challenge?

More Reasons to Be Optimistic

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I'm always looking for the good news these days. Here is something I thought might be encouraging ...
    Baseline.com listed project management and project portfolio management as No. 9 of 10 on its list of IT trends for 2009. The article said:

In today's time-sensitive and budget-conscious world, getting projects finished on time is paramount. Not surprisingly, more and more organizations are turning to structured systems and software to track all the details. Consequently, project management (PM) and project portfolio management (PPM) have moved into the spotlight.

    This sense of hyper-efficiency taking over the business world (mostly in response to what else, but the global economic crisis) could open a lot of doors for project professionals.

Maybe I'm Feeling Optimistic

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I came across a reassuring quote I wanted to share.
    It comes from Vijay Kanabar, a Westford, Connecticut, USA-based project manager, professor at Boston University and author of Project Risk Management:
    "In today's turbulent economy becoming a project manager is a great career choice."
    I know some projects are being put on hold, but there's still the promise of more to come. Countries around the world are turning to infrastructure projects as a way to get out of this economic crisis.
    And then there is the innovation factor.
    Even when this whole recession mess started months ago, innovation was brought up time after time as part of the solution. A McKinsey Global Survey from November reported that 65% of executives saw innovation as one of their top three priorities.
    That rallying call doesn't seem to be dying down any either.  
    U.S. automakers bailed out by the government were challenged to become relevant again through innovation.
    Companies like Samsung, American Express and Nokia have all sustained their commitment to innovation.
    "These companies are not cutting back on innovation ... We're not just talking about products and services, but about customer experience," said George S. Day, co-director of Wharton's Mack Center for Technological Innovation in the article Finding Money for Innovation: Develop Those People Skills.
    And even venture capitalist companies are playing their part. Just this week, the London,    England-based Balderton Capital announced a new £285 million tech and media fund to capitalize on promising business plans.
With innovation comes implementation.
    And like Gregory Balestrero said: "... We need innovation as a strategy, especially to tackle our problems. And we need project management to make sure that we deliver on this strategy..."


America, Grab Your Shovels

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As the United States inches closer and closer to inauguration day, President-elect Barack Obama is making one thing clear: This country is project ready.
    His proposed economic stimulus plan (said to total $775 billion), if it passes through U.S. Congress, would reinvigorate "shovel-ready" projects around the country that were stalled due to lack of funding.
    And that has politicians around the country making out their wish lists.
    Last December, the U.S. Conference of Mayors released Ready to Go, a 1,559-page report outlining 15,221 local infrastructure projects in 641 cities can launch as soon as federal funding becomes available. The report claims the projects will produce more than 1.2 million jobs in 2009 and 2010.
    Projects in the report include:
•    An expansion of the Port of Anchorage, Anchorage, Alaska
•    The construction of an animal-control facility in Bessemer, Alabama
•    A carbon-footprint reduction project in Citrus Heights, California,
•    Solar power grid installations in Cocoa Beach, Florida
•    Low-income housing construction in Jackson, Mississippi
•    Roadway improvements in low-income neighborhoods of Cincinnati, Ohio
•    Structural improvements to library branches in Philadelphia, Pennsylvania
•    Construction of a water treatment plant in La Barge, Wyoming
    Although many see infrastructure as a necessity for getting out of the country's current recession, government watchdog groups like Citizens Against Government Waste (CAGW) are crying foul.
    In response to the mayor's report, CAGW president Tom Schatz said: "It is outrageous that the mayors would use this economic crisis as an opportunity to obtain federal funding for these wasteful, low-priority projects, which apparently offer excellent photo opportunities for them, but will do nothing to stimulate the economy in the long term."
    While there's nothing wrong with a little healthy skepticism about wasteful spending, the economy clearly needs some help these days--and this just might do the trick.

About Bloggers

Keep checking back because the voices for this blog will continue to grow and change to represent a variety of regions, industries and opinions.

Read blogger profiles

PMI New Media Council

The PMI New Media Council brings together industry bloggers, webcasters and podcasters to help PMI advance the profession, to promote the exchange of ideas and knowledge and to make the best use of new social media channels. The council meets via virtual channels like Twitter and regular conference calls. Members include:

  • Bas de Baar, Project Shrink
  • Elizabeth Harrin, A Girl's Guide to Project Management
  • Chalyce Nollsch, PM Bistro
  • Jerry Manas, PMThink!
  • Hal Macomber, Reforming Project Management
  • Raven Young, Raven's Brain
  • Cornelius Fichtner, PM Podcast
  • Josh Nankivel, PM Student
  • Dave Garrett, Project Management 2.0
  • About This Blog

    Voices on Project Management is the place for all things project management--covering sustainability, talent management, ROI, programs and portfolios and all points in between. The goal is to spark a discussion. So, if you read something that you agree with, want more information on or even disagree with leave a comment.

    Voices Highlights

    Don’t miss these great and favorite posts. It's never too late to join the discussion.

    Taking on Project Management Myths, Part 1
    The Right Information for the Right People